What can it do? 

Health EnSure allows Healthcare Providers...

• Instant online access to a patient's relevant insurance information
• The ability to view member Eligibility, Benefit Plan details, Member Demographics, and more!
• The ability to check the status of Claims submitted by your office

• Access to insurance plan information online
• View and update their demographic information
• Review Claim Status for all of their recent claims
• Request replacement ID cards
• Print temporary ID Cards for use until the permanent ones arrive

• Access member enrollment and other plan information
• View and update demographic information for their members
• Review Claim Status for all members' claims
• Request replacement ID cards for members
• Perform online enrollment of members*
• Fill out and submit custom electronic forms*

• The ability to provide all of the above information to their providers, members, and customers
• Lists of all members and providers who have registered to use the Health EnSure system
• Comprehensive utilization statistics that detail which functions of Health EnSure are being used and by whom
• The ability to control security and access controls for any user of the system
• To review system logs that audit nearly every important action taken within the Health EnSure system
• Moderation of and approval mechanisms for many of the process in Health EnSure
• The ability to process Member Demographic update requests electronically or manually
• Open data standards and integration services that allow the use of Health EnSure with virtually any healthcare practice management software

How does it work?

• The Health EnSure Client Data Export module periodically pulls information needed by Health EnSure from the customer's practice management system.  This module is located at the customer site.  The data is encrypted immediately as it is requested, and is then securely packaged and sent to the Health EnSure server at our managed datacenter.
• Upon being received at the Health EnSure server, the data is unpackaged, verified, and bulk loaded into the Health EnSure system.  It is then available for Providers, Members, and Employers to utilize.

What about information security?

• Health EnSure employs a solid layered security model.  The critical need to ensure the confidentiality and authenticity of its sensitive information was taken into consideration in every part of the system's design.
• A well-defined set of user capabilities within the system helps keep permissions simple.
• Health EnSure application servers are hosted by a reputable national dedicated server hosting provider in a state-of-the-art datacenter.  Security and availability are continuously monitored by our host's engineers.  Problems are identified quickly and handled professionally to help ensure that the system is available and performing optimally.  This relationship allows us to provide you with unparalleled system support at an effective price.  We have an excellent uptime track record!
• DES periodically contracts with industry professions to conduct security audits and tests against the system to ensure its continued strength against attacks.

What else does Health EnSure offer?

• Customers can decide exactly what data will be made available via the Health EnSure system.  Additional validation or on-the-fly data cleanup can be done during the data loading process, giving the customer the ability to identify (and in some cases, correct) problems before they reach the Health EnSure users.
• Because the Health EnSure system uses a separate data store and application server, it can serve hundreds of concurrent users with absolutely no added load or undue stress on the customer's practice management system.
• The customer has the ability to monitor and configure a multitude of parameters using the Health EnSure Operator control panel.
• Typical Health EnSure implementations can serve thousands of Providers and Members with little to no negative impact on the system's performance.  The system has been tested with data for millions of members and shown scale quite well.
• Health EnSure typically does not require additional licenses for the customer's practice management system.  This helps alleviate most hardware and software licensing costs often associated with making data available to thousands of users.
• Health EnSure was designed using open standards and an extensible framework.  This allows DES to easily customize any part of the Health EnSure system in order to accommodate any and every need the customer might have.  Just ask, and we can make it happen for you!

What would it take for my company to start using Health EnSure?

• Impetus:  A desire to employ a more effective and scalable means of providing your Healthcare Providers, Members, and Employers with the information they need.
• A compatible practice management system that your office uses to store and manage its information, such as member and enrollment data, benefit plan information, claim history and adjudication data, etc.  Remember that Health EnSure is quite flexible and can work with data from almost any type of system, as long as there is some means for getting the needed data out in a useful form.  Our system integration experts can help you in this area if needed.
• A broadband connection to the Internet from your office.  This is required in order to access the Health EnSure system.  The Internet connection is also used by the Client Data Export module to send the packaged data to the Health EnSure application server.

How much does it cost?

• Health EnSure is competitively priced within its market.  DES is proud to be able to offer fair pricing models that make the system affordable for insurance companies serving members ranging from several thousand to several hundred thousand.

How do I get started?

• Contact us so we can help answer any questions you might have.
• Ask to speak directly with our Customers References-  They can give you a great idea of how this product can work for you, too!